Word of the Day: “Frenemies”
The new word I added to my vocabulary today is “Frenemies,” proposed in an interesting TechCrunch article, “Competing In The Cloud—Let’s Be Frenemies,” authored by Prasad Thammineni, CEO and Co-Founder of OfficeDrop, a scanner software and digital filing system. Prasad sets the stage by saying:
Competition between software companies used to mean safeguarding your code and suing anyone that came close to it. Today, many larger technology companies are adopting a different strategy of actually bringing new users to companies they would have tried to squash a decade ago. The cloud is changing the old-school software mentality that a customer’s data needs to be locked down—giving rise to a new ecosystem where everything interoperates. So companies that in the past would have been bitter enemies are now working together as pseudo-friends—“frenemies, †if you will.
…Proprietary, closed systems are being replaced with interconnected services that let the user’s data flow. Earlier this year, the Washington Post pointed to a new era of collaboration amongst software giants like Google and Microsoft, and cited the revolving door of talent in the Valley as a key driver in this cooperation.
So, how do we compete in this new world? Prasad recommends three things:
- do something better than anyone else
- make it easy for others to add on services to your own and
- make it work with the platforms that your ideal customers are already using—even if what they’re using seems quasi-competitive to your own product
Good advice, I think, for all of us who are connected in cyberspace. I think I’d rather be friends with you than enemies, but I do like this new word, “Frenemies.”  It seems much more on-line and in the clouds than the old-school “coopetition” that has bounced around the business vernacular for years.